/* 
   ResolveHub CRM - Fully Responsive Light Theme Stylesheet
   Adapts seamlessly across Mobile (Phones), Tablets, Laptops & Ultra-Wide Desktop Displays
*/

:root {
    --primary-color: #4f46e5;
    --primary-hover: #4338ca;
    --primary-light: #e0e7ff;
    
    --secondary-color: #64748b;
    --success-color: #10b981;
    --success-light: #d1fae5;
    
    --warning-color: #f59e0b;
    --warning-light: #fef3c7;
    
    --danger-color: #ef4444;
    --danger-light: #fee2e2;
    
    --info-color: #0284c7;
    --info-light: #e0f2fe;
    
    --purple-color: #8b5cf6;
    
    /* Layout Dimensions */
    --sidebar-width: 260px;
    --header-height: 70px;
    
    /* Light Theme Palette */
    --bg-main: #f4f6f9;
    --bg-card: #ffffff;
    --bg-card-hover: #f8fafc;
    --bg-sidebar: #ffffff;
    --bg-header: rgba(255, 255, 255, 0.95);
    --border-color: #e2e8f0;
    --border-highlight: #cbd5e1;
    
    --text-main: #0f172a;
    --text-muted: #64748b;
    --text-dim: #94a3b8;
    
    /* Shadows & Transitions */
    --card-shadow: 0 4px 12px rgba(0, 0, 0, 0.03), 0 1px 3px rgba(0, 0, 0, 0.05);
    --transition-fast: all 0.2s cubic-bezier(0.4, 0, 0.2, 1);
    --transition-smooth: all 0.3s cubic-bezier(0.4, 0, 0.2, 1);
}

/* Helper Badge & Utility Classes */
.bg-indigo {
    background-color: #6610f2 !important;
    color: #ffffff !important;
}

.bg-purple {
    background-color: #6f42c1 !important;
    color: #ffffff !important;
}

.bg-info-subtle {
    background-color: #e0f2fe !important;
    color: #0369a1 !important;
}

.bg-indigo-subtle {
    background-color: #f3e8ff !important;
    color: #6b21a8 !important;
}

.btn-outline-indigo {
    color: #6610f2;
    border-color: #6610f2;
}

.btn-outline-indigo:hover {
    color: #ffffff;
    background-color: #6610f2;
    border-color: #6610f2;
}

.text-indigo {
    color: #6610f2 !important;
}

/* Reset & Base Styles */
body {
    font-family: 'Inter', -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, sans-serif;
    background-color: var(--bg-main);
    color: var(--text-main);
    min-height: 100vh;
    margin: 0;
    overflow-x: hidden;
    -webkit-tap-highlight-color: transparent;
}

a {
    text-decoration: none;
    color: var(--primary-color);
    transition: var(--transition-fast);
}

a:hover {
    color: var(--primary-hover);
}

/* Scrollbar Customization */
::-webkit-scrollbar {
    width: 6px;
    height: 6px;
}
::-webkit-scrollbar-track {
    background: #f1f5f9;
}
::-webkit-scrollbar-thumb {
    background: #cbd5e1;
    border-radius: 4px;
}
::-webkit-scrollbar-thumb:hover {
    background: #94a3b8;
}

/* Main Layout Wrapper */
.app-wrapper {
    display: flex;
    min-height: 100vh;
    width: 100%;
}

/* Sidebar Styles */
.app-sidebar {
    width: var(--sidebar-width);
    background-color: var(--bg-sidebar);
    border-right: 1px solid var(--border-color);
    display: flex;
    flex-direction: column;
    position: fixed;
    top: 0;
    bottom: 0;
    left: 0;
    z-index: 1045;
    transition: var(--transition-smooth);
    box-shadow: 2px 0 12px rgba(0, 0, 0, 0.03);
}

.sidebar-brand {
    height: var(--header-height);
    display: flex;
    align-items: center;
    padding: 0 1.25rem;
    border-bottom: 1px solid var(--border-color);
    gap: 0.75rem;
}

.brand-icon {
    width: 40px;
    height: 40px;
    background: linear-gradient(135deg, #4f46e5, #6366f1);
    border-radius: 10px;
    display: flex;
    align-items: center;
    justify-content: center;
    color: #ffffff;
    font-size: 1.25rem;
    box-shadow: 0 4px 12px rgba(79, 70, 229, 0.3);
}

.brand-text {
    font-weight: 700;
    font-size: 1.2rem;
    letter-spacing: -0.02em;
    color: var(--text-main);
}

.sidebar-nav {
    padding: 1.25rem 0.75rem;
    flex-grow: 1;
    overflow-y: auto;
}

.nav-section-title {
    font-size: 0.68rem;
    text-transform: uppercase;
    letter-spacing: 0.08em;
    color: var(--text-dim);
    font-weight: 700;
    padding: 0.75rem 0.75rem 0.35rem 0.75rem;
}

.nav-link-custom {
    display: flex;
    align-items: center;
    padding: 0.75rem 0.85rem;
    color: #475569;
    border-radius: 0.65rem;
    font-weight: 500;
    font-size: 0.9rem;
    gap: 0.85rem;
    margin-bottom: 0.25rem;
    transition: var(--transition-fast);
}

.nav-link-custom i {
    font-size: 1.15rem;
    width: 24px;
    text-align: center;
    color: #64748b;
}

.nav-link-custom:hover {
    color: var(--primary-color);
    background-color: #f1f5f9;
}

.nav-link-custom.active {
    color: var(--primary-color);
    background-color: var(--primary-light);
    font-weight: 600;
}

.nav-link-custom.active i {
    color: var(--primary-color);
}

.sidebar-user-footer {
    padding: 1rem 1.25rem;
    border-top: 1px solid var(--border-color);
    background-color: #f8fafc;
}

/* Mobile Sidebar Backdrop Overlay */
.sidebar-backdrop {
    position: fixed;
    top: 0;
    left: 0;
    right: 0;
    bottom: 0;
    background: rgba(15, 23, 42, 0.4);
    backdrop-filter: blur(4px);
    z-index: 1040;
    opacity: 0;
    visibility: hidden;
    transition: var(--transition-fast);
}

.sidebar-backdrop.show {
    opacity: 1;
    visibility: visible;
}

/* Main Content Area */
.app-main {
    margin-left: var(--sidebar-width);
    flex-grow: 1;
    display: flex;
    flex-direction: column;
    min-width: 0;
    transition: var(--transition-smooth);
}

/* Top Header Navbar */
.app-header {
    height: var(--header-height);
    background-color: var(--bg-header);
    backdrop-filter: blur(12px);
    border-bottom: 1px solid var(--border-color);
    position: sticky;
    top: 0;
    z-index: 1030;
    display: flex;
    align-items: center;
    justify-content: space-between;
    padding: 0 1.75rem;
}

.header-search {
    position: relative;
    max-width: 380px;
    width: 100%;
}

.header-search input {
    background-color: #f1f5f9;
    border: 1px solid var(--border-color);
    color: var(--text-main);
    border-radius: 2rem;
    padding: 0.5rem 1rem 0.5rem 2.5rem;
    font-size: 0.88rem;
    width: 100%;
    transition: var(--transition-fast);
}

.header-search input:focus {
    background-color: #ffffff;
    border-color: var(--primary-color);
    box-shadow: 0 0 0 3px rgba(79, 70, 229, 0.15);
    outline: none;
}

.header-search i {
    position: absolute;
    left: 1rem;
    top: 50%;
    transform: translateY(-50%);
    color: var(--text-muted);
    font-size: 0.9rem;
}

.header-actions {
    display: flex;
    align-items: center;
    gap: 1rem;
}

.icon-btn {
    width: 40px;
    height: 40px;
    border-radius: 50%;
    background: #f1f5f9;
    border: 1px solid var(--border-color);
    color: var(--text-muted);
    display: flex;
    align-items: center;
    justify-content: center;
    position: relative;
    cursor: pointer;
    transition: var(--transition-fast);
}

.icon-btn:hover {
    background: #e2e8f0;
    color: var(--text-main);
}

.icon-btn .badge-ping {
    position: absolute;
    top: 6px;
    right: 6px;
    width: 10px;
    height: 10px;
    background-color: var(--danger-color);
    border-radius: 50%;
    box-shadow: 0 0 6px var(--danger-color);
}

.user-profile-dropdown {
    display: flex;
    align-items: center;
    gap: 0.65rem;
    cursor: pointer;
    padding: 0.35rem 0.85rem 0.35rem 0.45rem;
    border-radius: 2rem;
    background: #ffffff;
    border: 1.5px solid #cbd5e1;
    box-shadow: 0 2px 8px rgba(15, 23, 42, 0.05);
    transition: all 0.25s cubic-bezier(0.4, 0, 0.2, 1);
}

.user-profile-dropdown:hover {
    background: #ffffff;
    border-color: #cbd5e1;
    box-shadow: 0 2px 10px rgba(15, 23, 42, 0.08);
}

/* Simple & Sober Executive User Profile Dropdown Menu */
.user-profile-menu-crm {
    min-width: 240px;
    padding: 0.5rem;
    border-radius: 0.75rem;
    border: 1px solid #e2e8f0;
    box-shadow: 0 10px 25px rgba(15, 23, 42, 0.08);
    background-color: #ffffff;
    margin-top: 0.5rem !important;
}

.user-profile-menu-crm .dropdown-item {
    font-size: 0.86rem;
    font-weight: 600;
    color: #334155;
    transition: all 0.15s ease;
}

.user-profile-menu-crm .dropdown-item:hover {
    background-color: #f8fafc;
    color: #2563eb;
}

.user-profile-menu-crm .dropdown-item.text-danger:hover {
    background-color: #fef2f2;
    color: #dc2626 !important;
}

.avatar-circle {
    width: 36px;
    height: 36px;
    border-radius: 50%;
    background: linear-gradient(135deg, #2563eb, #1d4ed8);
    color: #ffffff;
    display: flex;
    align-items: center;
    justify-content: center;
    font-weight: 600;
    font-size: 0.95rem;
}


/* Main Body Content */
.content-body {
    padding: 1.5rem;
    flex-grow: 1;
}

/* Next-Gen Modern Executive Page Header Strip */
.page-header-banner-crm {
    background: #ffffff;
    border: 1px solid #e2e8f0;
    border-left: 5px solid #2563eb;
    border-radius: 0.85rem;
    padding: 1.15rem 1.5rem;
    margin-bottom: 1.5rem;
    box-shadow: 0 4px 14px rgba(15, 23, 42, 0.04);
    display: flex;
    align-items: center;
    justify-content: space-between;
    flex-wrap: wrap;
    gap: 1rem;
    position: relative;
}

.header-icon-bubble {
    width: 44px;
    height: 44px;
    border-radius: 0.75rem;
    background: linear-gradient(135deg, #2563eb 0%, #1d4ed8 100%);
    color: #ffffff;
    display: flex;
    align-items: center;
    justify-content: center;
    font-size: 1.25rem;
    box-shadow: 0 4px 12px rgba(37, 99, 235, 0.28);
    flex-shrink: 0;
}

.page-header-banner-crm .page-title {
    font-size: 1.3rem;
    font-weight: 800;
    color: #0f172a !important;
    margin: 0;
    letter-spacing: -0.01em;
}

.page-header-banner-crm .page-subtitle {
    font-size: 0.84rem;
    color: #64748b !important;
    margin-top: 0.15rem;
    margin-bottom: 0;
}

.btn-header-white {
    background: linear-gradient(135deg, #2563eb 0%, #1d4ed8 100%);
    color: #ffffff !important;
    font-weight: 700;
    font-size: 0.88rem;
    padding: 0.5rem 1.25rem;
    border-radius: 2rem;
    border: none;
    box-shadow: 0 4px 14px rgba(37, 99, 235, 0.35);
    transition: all 0.25s cubic-bezier(0.4, 0, 0.2, 1);
    display: inline-flex;
    align-items: center;
    gap: 0.4rem;
    text-decoration: none;
    cursor: pointer;
}

.btn-header-white:hover {
    background: linear-gradient(135deg, #1d4ed8 0%, #1e40af 100%);
    color: #ffffff !important;
    transform: translateY(-2px);
    box-shadow: 0 6px 18px rgba(37, 99, 235, 0.45);
}


.page-header-title {
    display: flex;
    align-items: center;
    justify-content: space-between;
    margin-bottom: 1.5rem;
    flex-wrap: wrap;
    gap: 1rem;
}

.page-title {
    font-size: 1.4rem;
    font-weight: 700;
    color: var(--text-main);
    margin: 0;
}

.page-subtitle {
    font-size: 0.85rem;
    color: var(--text-muted);
    margin-top: 0.2rem;
}


/* Royal Indigo Hero Banner */
.hero-banner-card {
    background: linear-gradient(135deg, #4f46e5 0%, #4338ca 50%, #3730a3 100%);
    border-radius: 1rem;
    padding: 2rem 2.25rem;
    color: #ffffff;
    margin-bottom: 1.5rem;
    box-shadow: 0 10px 25px -5px rgba(79, 70, 229, 0.3);
    position: relative;
    overflow: hidden;
}

.hero-banner-card h2 {
    font-size: 1.6rem;
    font-weight: 800;
    letter-spacing: -0.02em;
    color: #ffffff;
    margin-bottom: 0.5rem;
}

.hero-banner-card p {
    color: rgba(255, 255, 255, 0.85);
    font-size: 0.9rem;
    margin-bottom: 1.25rem;
    max-width: 650px;
}

.hero-pill-tag {
    background: rgba(255, 255, 255, 0.15);
    backdrop-filter: blur(8px);
    border: 1px solid rgba(255, 255, 255, 0.25);
    color: #ffffff;
    padding: 0.35rem 0.85rem;
    border-radius: 2rem;
    font-size: 0.78rem;
    font-weight: 600;
    display: inline-flex;
    align-items: center;
    gap: 0.4rem;
}

/* Custom Card Component */
.crm-card {
    background-color: var(--bg-card);
    border: 1px solid var(--border-color);
    border-radius: 0.85rem;
    box-shadow: var(--card-shadow);
    margin-bottom: 1.5rem;
    overflow: hidden;
    transition: var(--transition-fast);
}

.crm-card-header {
    padding: 1.1rem 1.35rem;
    border-bottom: 1px solid var(--border-color);
    display: flex;
    align-items: center;
    justify-content: space-between;
    background-color: #ffffff;
    flex-wrap: wrap;
    gap: 0.5rem;
}

.crm-card-title {
    font-size: 1.02rem;
    font-weight: 600;
    color: var(--text-main);
    margin: 0;
    display: flex;
    align-items: center;
    gap: 0.5rem;
}

.crm-card-body {
    padding: 1.35rem;
}

/* Stat Metric Widget Cards */
.stat-card {
    background-color: var(--bg-card);
    border: 1px solid var(--border-color);
    border-radius: 0.85rem;
    padding: 0.9rem 1.05rem;
    display: flex;
    align-items: center;
    justify-content: space-between;
    position: relative;
    overflow: hidden;
    box-shadow: var(--card-shadow);
    transition: var(--transition-fast);
    height: 100%;
}

.stat-card:hover {
    transform: translateY(-2px);
    border-color: #cbd5e1;
    box-shadow: 0 10px 20px -5px rgba(0, 0, 0, 0.06);
}

.stat-icon {
    width: 38px;
    height: 38px;
    border-radius: 50%;
    display: flex;
    align-items: center;
    justify-content: center;
    font-size: 1.15rem;
    flex-shrink: 0;
}

.stat-icon.primary { background: var(--primary-light); color: var(--primary-color); }
.stat-icon.warning { background: var(--warning-light); color: var(--warning-color); }
.stat-icon.success { background: var(--success-light); color: var(--success-color); }
.stat-icon.danger { background: var(--danger-light); color: var(--danger-color); }
.stat-icon.info { background: var(--info-light); color: var(--info-color); }

.stat-val {
    font-size: 1.5rem;
    font-weight: 800;
    color: var(--text-main);
    line-height: 1.1;
    margin-bottom: 0.15rem;
}

.stat-label {
    font-size: 0.72rem;
    color: var(--text-muted);
    font-weight: 700;
    text-transform: uppercase;
    letter-spacing: 0.03em;
    white-space: nowrap;
}

/* Status Badges */
.badge-crm {
    padding: 0.35rem 0.75rem;
    border-radius: 2rem;
    font-size: 0.78rem;
    font-weight: 600;
    letter-spacing: 0.02em;
    display: inline-flex;
    align-items: center;
    gap: 0.35rem;
    white-space: nowrap;
}

.badge-crm-open { background: var(--warning-light); color: #b45309; border: 1px solid #fde68a; }
.badge-crm-in_progress { background: var(--primary-light); color: #3730a3; border: 1px solid #c7d2fe; }
.badge-crm-resolved { background: var(--success-light); color: #065f46; border: 1px solid #a7f3d0; }
.badge-crm-closed { background: #f1f5f9; color: #475569; border: 1px solid #e2e8f0; }
.badge-crm-reopened { background: var(--danger-light); color: #991b1b; border: 1px solid #fecaca; }

.badge-priority-high { background: #fee2e2; color: #991b1b; border: 1px solid #fca5a5; }
.badge-priority-medium { background: #fef3c7; color: #92400e; border: 1px solid #fcd34d; }
.badge-priority-low { background: #e0f2fe; color: #075985; border: 1px solid #bae6fd; }

.badge-sla-breached {
    background: #fee2e2;
    color: #dc2626;
    border: 1px solid #ef4444;
    font-weight: 700;
}

/* Custom Table Design */
.table-crm {
    color: var(--text-main);
    margin-bottom: 0;
    vertical-align: middle;
}

.table-crm th {
    background-color: #f8fafc;
    color: #475569;
    font-size: 0.78rem;
    text-transform: uppercase;
    letter-spacing: 0.06em;
    font-weight: 700;
    padding: 0.85rem 0.9rem;
    border-bottom: 1px solid var(--border-color);
    white-space: nowrap;
}

.table-crm td {
    padding: 0.9rem;
    border-bottom: 1px solid var(--border-color);
    font-size: 0.88rem;
    background-color: #ffffff;
    color: var(--text-main);
}

.table-crm tbody tr {
    transition: var(--transition-fast);
}

.table-crm tbody tr:hover td {
    background-color: #f8fafc;
}

/* Touch scrollable table wrapper */
.table-responsive {
    -webkit-overflow-scrolling: touch;
}

/* Forms & Input Customization */
.form-label {
    font-size: 0.85rem;
    font-weight: 600;
    color: #334155;
    margin-bottom: 0.4rem;
}

.form-control, .form-select {
    background-color: #ffffff;
    border: 1px solid #cbd5e1;
    color: var(--text-main);
    border-radius: 0.5rem;
    padding: 0.65rem 0.9rem;
    font-size: 0.92rem;
    transition: var(--transition-fast);
}

.form-control:focus, .form-select:focus {
    background-color: #ffffff;
    border-color: var(--primary-color);
    box-shadow: 0 0 0 3px rgba(79, 70, 229, 0.15);
    color: var(--text-main);
}

.form-control::placeholder {
    color: #94a3b8;
}

.input-group-text {
    background-color: #f8fafc;
    border: 1px solid #cbd5e1;
    color: var(--text-muted);
}

/* Button Custom Styles */
.btn-primary-crm {
    background: linear-gradient(135deg, var(--primary-color), var(--primary-hover));
    border: none;
    color: #ffffff;
    font-weight: 600;
    padding: 0.6rem 1.25rem;
    border-radius: 0.5rem;
    box-shadow: 0 4px 12px rgba(79, 70, 229, 0.25);
    transition: var(--transition-fast);
}

.btn-primary-crm:hover {
    background: linear-gradient(135deg, #4338ca, #3730a3);
    box-shadow: 0 6px 16px rgba(79, 70, 229, 0.35);
    transform: translateY(-1px);
    color: #ffffff;
}

.btn-secondary-crm {
    background: #f1f5f9;
    border: 1px solid #cbd5e1;
    color: var(--text-main);
    font-weight: 600;
    padding: 0.6rem 1.25rem;
    border-radius: 0.5rem;
    transition: var(--transition-fast);
}

.btn-secondary-crm:hover {
    background: #e2e8f0;
    color: var(--text-main);
}

/* Timeline & Audit Log Styling */
.timeline-crm {
    position: relative;
    padding-left: 2rem;
    margin-top: 1rem;
}

.timeline-crm::before {
    content: '';
    position: absolute;
    left: 0.75rem;
    top: 0;
    bottom: 0;
    width: 2px;
    background-color: var(--border-color);
}

.timeline-item {
    position: relative;
    margin-bottom: 1.5rem;
}

.timeline-badge {
    position: absolute;
    left: -2rem;
    top: 0;
    width: 28px;
    height: 28px;
    border-radius: 50%;
    background-color: #ffffff;
    border: 2px solid var(--primary-color);
    display: flex;
    align-items: center;
    justify-content: center;
    color: var(--primary-color);
    font-size: 0.75rem;
}

.timeline-content {
    background-color: #f8fafc;
    border: 1px solid var(--border-color);
    border-radius: 0.5rem;
    padding: 0.85rem 1.1rem;
}

.timeline-header {
    display: flex;
    align-items: center;
    justify-content: space-between;
    margin-bottom: 0.35rem;
}

.timeline-title {
    font-weight: 600;
    font-size: 0.9rem;
    color: var(--text-main);
}

.timeline-time {
    font-size: 0.75rem;
    color: var(--text-dim);
}

/* Notification Dropdown Popover */
.notification-dropdown-menu {
    width: 340px;
    max-height: 420px;
    background-color: #ffffff;
    border: 1px solid var(--border-color);
    box-shadow: 0 10px 25px rgba(0, 0, 0, 0.1);
    border-radius: 0.75rem;
    padding: 0;
    overflow: hidden;
}

.notification-header {
    padding: 0.85rem 1.1rem;
    border-bottom: 1px solid var(--border-color);
    display: flex;
    align-items: center;
    justify-content: space-between;
    background-color: #f8fafc;
}

.notification-item {
    padding: 0.85rem 1.1rem;
    border-bottom: 1px solid var(--border-color);
    display: block;
    color: var(--text-main);
    transition: var(--transition-fast);
}

.notification-item:hover {
    background-color: #f8fafc;
}

.notification-item.unread {
    background-color: #e0e7ff;
    border-left: 3px solid var(--primary-color);
}

/* Auth / Login Page Layout */
.auth-layout-bg {
    background: linear-gradient(135deg, #f8fafc 0%, #e2e8f0 100%);
    min-height: 100vh;
    display: flex;
    align-items: center;
    justify-content: center;
    padding: 2rem 1rem;
}

.auth-card-custom {
    background: #ffffff;
    border: 1px solid #e2e8f0;
    border-radius: 1rem;
    box-shadow: 0 20px 25px -5px rgba(0, 0, 0, 0.05), 0 8px 10px -6px rgba(0, 0, 0, 0.01);
    width: 100%;
    max-width: 440px;
}

.demo-credential-badge {
    cursor: pointer;
    transition: var(--transition-fast);
    background: #f8fafc;
    border: 1px solid #e2e8f0;
}

.demo-credential-badge:hover {
    background: #e0e7ff;
    border-color: #c7d2fe;
}

/* ==========================================================================
   PRODUCTION CRM UTILITY & HELPER CLASSES (No Inline Styles)
   ========================================================================== */

/* Cursor & Text Helpers */
.cursor-pointer {
    cursor: pointer !important;
}

.brand-subtitle-text {
    font-size: 0.68rem;
    margin-top: -3px;
}

.sidebar-user-name {
    max-width: 110px;
}

.notification-list-scroll {
    max-height: 300px;
    overflow-y: auto;
}

/* Dynamic Avatar Sizes */
.avatar-sm {
    width: 28px !important;
    height: 28px !important;
    font-size: 0.75rem !important;
}

.avatar-md {
    width: 32px !important;
    height: 32px !important;
    font-size: 0.85rem !important;
}

.avatar-lg {
    width: 48px !important;
    height: 48px !important;
    font-size: 1.25rem !important;
}

/* Interactive Card Effects */
.stat-card-clickable {
    cursor: pointer;
    transition: transform 0.2s cubic-bezier(0.4, 0, 0.2, 1);
}

.stat-card-clickable:hover {
    transform: translateY(-3px) scale(1.02);
}

/* Hero Banner & Layout Elements */
.hero-icon-lg {
    font-size: 5rem;
}

.chart-container-sm {
    max-height: 240px;
    position: relative;
}

.btn-create-ticket-hero {
    border-radius: 0.6rem;
}

.agent-selection-box {
    max-height: 280px;
    overflow-y: auto;
}

.call-type-badge-sm {
    font-size: 0.72rem;
}

.btn-font-xs {
    font-size: 0.75rem;
}

.table-spinner-layer {
    z-index: 10;
}

.export-btn-group {
    font-size: 0.82rem;
}

/* Dynamic Toast Notification Styling */
.crm-toast-container {
    position: fixed;
    top: 20px;
    right: 20px;
    z-index: 1090;
    max-width: 380px;
    width: 100%;
}

.toast-crm {
    background: #ffffff;
    border: 1px solid var(--border-color);
    box-shadow: 0 10px 30px rgba(0, 0, 0, 0.12);
    border-radius: 0.75rem;
    overflow: hidden;
}

.toast-crm.toast-success {
    border-left: 4px solid var(--success-color);
}

.toast-crm.toast-danger {
    border-left: 4px solid var(--danger-color);
}

.toast-crm.toast-warning {
    border-left: 4px solid var(--warning-color);
}

.toast-crm.toast-info {
    border-left: 4px solid var(--primary-color);
}

/* Excel & Data Export Table Print Classes */
.export-data-table {
    width: 100%;
    border-collapse: collapse;
    border: 1px solid #94a3b8;
}

.export-th {
    background-color: #1e293b;
    color: #ffffff;
    padding: 9px;
    border: 1px solid #334155;
}

.export-td {
    border: 1px solid #cbd5e1;
    padding: 6px;
}

.export-td-bold {
    font-weight: bold;
}

.export-td-code {
    mso-number-format: '\@';
}

/* Enhanced Production Form Design Tokens */
.form-label-crm {
    font-weight: 600;
    font-size: 0.85rem;
    color: var(--text-dark);
    margin-bottom: 0.375rem;
}

.select-call-type-card {
    background: linear-gradient(135deg, #f8fafc 0%, #edf2f7 100%);
    border: 1.5px solid #cbd5e1;
    border-radius: 0.85rem;
    padding: 1.25rem;
    box-shadow: 0 4px 12px rgba(0, 0, 0, 0.03);
}

.btn-submit-crm {
    background: linear-gradient(135deg, var(--primary-color) 0%, #1d4ed8 100%);
    color: #ffffff !important;
    font-weight: 700;
    letter-spacing: 0.02em;
    padding: 0.65rem 2.25rem;
    border-radius: 0.6rem;
    border: none;
    box-shadow: 0 4px 14px rgba(37, 99, 235, 0.35);
    transition: all 0.2s cubic-bezier(0.4, 0, 0.2, 1);
}

.btn-submit-crm:hover {
    transform: translateY(-2px);
    box-shadow: 0 6px 20px rgba(37, 99, 235, 0.45);
    color: #ffffff !important;
}

.btn-submit-crm:active {
    transform: translateY(0);
}

/* Teal Badge Utility */
.bg-teal {
    background-color: #0d9488 !important;
    color: #ffffff !important;
}

/* Force dark text for all select options across browsers */
select option {
    color: #0f172a !important;
    background-color: #ffffff !important;
    padding: 8px 12px;
}

/* ==========================================================================
   ATTRACTIVE ACTION BUTTONS & CRM TABLE DESIGN TOKENS
   ========================================================================== */
.btn-view-crm {
    background: linear-gradient(135deg, #2563eb 0%, #1d4ed8 100%);
    color: #ffffff !important;
    font-weight: 700;
    font-size: 0.8rem;
    padding: 0.35rem 0.9rem;
    border-radius: 0.5rem;
    border: none;
    box-shadow: 0 3px 10px rgba(37, 99, 235, 0.28);
    transition: all 0.25s cubic-bezier(0.4, 0, 0.2, 1);
    display: inline-flex;
    align-items: center;
    gap: 0.35rem;
    text-decoration: none;
}

.btn-view-crm:hover {
    transform: translateY(-2px);
    box-shadow: 0 6px 18px rgba(37, 99, 235, 0.42);
    background: linear-gradient(135deg, #1d4ed8 0%, #1e40af 100%);
    color: #ffffff !important;
}

.btn-view-crm:active {
    transform: translateY(0);
}

.btn-delete-crm {
    background: linear-gradient(135deg, #ef4444 0%, #dc2626 100%);
    color: #ffffff !important;
    border: none;
    font-weight: 700;
    font-size: 0.8rem;
    padding: 0.38rem 0.75rem;
    border-radius: 0.5rem;
    box-shadow: 0 3px 10px rgba(220, 38, 38, 0.28);
    transition: all 0.25s cubic-bezier(0.4, 0, 0.2, 1);
    display: inline-flex;
    align-items: center;
    justify-content: center;
}

.btn-delete-crm i {
    color: #ffffff !important;
}

.btn-delete-crm:hover {
    background: linear-gradient(135deg, #dc2626 0%, #b91c1c 100%);
    color: #ffffff !important;
    transform: translateY(-2px);
    box-shadow: 0 6px 16px rgba(220, 38, 38, 0.42);
}

.btn-delete-crm:active {
    transform: translateY(0);
}

.btn-edit-crm {
    background: linear-gradient(135deg, #f59e0b 0%, #d97706 100%);
    color: #ffffff !important;
    border: none;
    font-weight: 700;
    font-size: 0.8rem;
    padding: 0.38rem 0.75rem;
    border-radius: 0.5rem;
    box-shadow: 0 3px 10px rgba(245, 158, 11, 0.28);
    transition: all 0.25s cubic-bezier(0.4, 0, 0.2, 1);
    display: inline-flex;
    align-items: center;
    justify-content: center;
}

.btn-edit-crm i {
    color: #ffffff !important;
}

.btn-edit-crm:hover {
    background: linear-gradient(135deg, #d97706 0%, #b45309 100%);
    color: #ffffff !important;
    transform: translateY(-2px);
    box-shadow: 0 6px 16px rgba(245, 158, 11, 0.42);
}

.btn-deactivate-crm {
    background: linear-gradient(135deg, #64748b 0%, #475569 100%);
    color: #ffffff !important;
    border: none;
    font-weight: 700;
    font-size: 0.8rem;
    padding: 0.38rem 0.75rem;
    border-radius: 0.5rem;
    box-shadow: 0 3px 10px rgba(100, 116, 139, 0.28);
    transition: all 0.25s cubic-bezier(0.4, 0, 0.2, 1);
    display: inline-flex;
    align-items: center;
    justify-content: center;
}

.btn-deactivate-crm i {
    color: #ffffff !important;
}

.btn-deactivate-crm:hover {
    background: linear-gradient(135deg, #475569 0%, #334155 100%);
    color: #ffffff !important;
    transform: translateY(-2px);
    box-shadow: 0 6px 16px rgba(100, 116, 139, 0.42);
}

.btn-activate-crm {
    background: linear-gradient(135deg, #10b981 0%, #059669 100%);
    color: #ffffff !important;
    border: none;
    font-weight: 700;
    font-size: 0.8rem;
    padding: 0.38rem 0.75rem;
    border-radius: 0.5rem;
    box-shadow: 0 3px 10px rgba(16, 185, 129, 0.28);
    transition: all 0.25s cubic-bezier(0.4, 0, 0.2, 1);
    display: inline-flex;
    align-items: center;
    justify-content: center;
}

.btn-activate-crm i {
    color: #ffffff !important;
}

.btn-activate-crm:hover {
    background: linear-gradient(135deg, #059669 0%, #047857 100%);
    color: #ffffff !important;
    transform: translateY(-2px);
    box-shadow: 0 6px 16px rgba(16, 185, 129, 0.42);
}



.badge-category-crm {
    background-color: #f1f5f9;
    color: #334155;
    border: 1px solid #cbd5e1;
    border-radius: 0.4rem;
    padding: 0.3rem 0.6rem;
    font-size: 0.75rem;
    font-weight: 600;
}

.ticket-id-badge {
    color: #2563eb;
    font-weight: 800;
    font-size: 0.88rem;
    text-decoration: none;
    transition: color 0.2s ease;
}

.ticket-id-badge:hover {
    color: #1d4ed8;
    text-decoration: underline;
}

/* ==========================================================================
   ADVANCED NOTIFICATION HUB DESIGN TOKENS
   ========================================================================== */
.notif-card-advanced {
    background: #ffffff;
    border: 1.5px solid #e2e8f0;
    border-radius: 0.85rem;
    padding: 1.15rem 1.35rem;
    margin-bottom: 0.75rem;
    transition: all 0.25s cubic-bezier(0.4, 0, 0.2, 1);
    position: relative;
}

.notif-card-advanced:hover {
    transform: translateY(-2px);
    box-shadow: 0 6px 20px rgba(0, 0, 0, 0.05);
    border-color: #cbd5e1;
}

.notif-card-unread {
    background: #f8fafc;
    border-left: 4px solid var(--primary-color) !important;
}

.notif-avatar {
    width: 44px;
    height: 44px;
    border-radius: 50%;
    display: flex;
    align-items: center;
    justify-content: center;
    font-size: 1.15rem;
    flex-shrink: 0;
}

.notif-avatar-primary {
    background: #eff6ff;
    color: #2563eb;
}

.notif-avatar-success {
    background: #ecfdf5;
    color: #059669;
}

.notif-avatar-purple {
    background: #f5f3ff;
    color: #7c3aed;
}

.notif-avatar-warning {
    background: #fffbeb;
    color: #d97706;
}

.unread-pulse-dot {
    width: 8px;
    height: 8px;
    background-color: #2563eb;
    border-radius: 50%;
    display: inline-block;
    box-shadow: 0 0 0 3px rgba(37, 99, 235, 0.25);
}

.notif-filter-tab {
    font-size: 0.85rem;
    font-weight: 600;
    color: #64748b;
    padding: 0.45rem 1rem;
    border-radius: 0.5rem;
    cursor: pointer;
    transition: all 0.2s ease;
    border: 1px solid transparent;
}

.notif-filter-tab:hover {
    color: var(--primary-color);
    background-color: #f1f5f9;
}

.notif-filter-tab.active {
    background-color: #eff6ff;
    color: var(--primary-color);
    border-color: #bfdbfe;
    font-weight: 700;
}

/* ==========================================================================
   EXECUTIVE ROYAL BLUE GRADIENT SEARCH & FILTER TOOLBAR DESIGN TOKENS
   ========================================================================== */


/* Executive Light Blue/Slate Filter Toolbar Design Tokens */
.filter-toolbar-card-gradient {
    background: linear-gradient(135deg, #f8fafc 0%, #eff6ff 100%);
    border-radius: 0.85rem;
    box-shadow: 0 4px 16px rgba(15, 23, 42, 0.04);
    padding: 1.15rem 1.4rem;
    border: 1px solid #dbeafe;
    position: relative;
    overflow: hidden;
}

.filter-label-gradient {
    font-size: 0.74rem;
    font-weight: 800;
    text-transform: uppercase;
    letter-spacing: 0.04em;
    color: #1e40af;
    margin-bottom: 0.45rem;
    display: flex;
    align-items: center;
}

.filter-label-gradient i {
    color: #2563eb;
}

.form-control-gradient-filter, .form-select-gradient-filter {
    height: 42px;
    border-radius: 0.6rem;
    border: 1.5px solid #cbd5e1;
    background-color: #ffffff;
    font-size: 0.86rem;
    font-weight: 600;
    color: #0f172a;
    padding: 0.45rem 0.85rem;
    transition: all 0.25s ease;
}

.form-control-gradient-filter::placeholder {
    color: #94a3b8;
    font-weight: 400;
}

.form-control-gradient-filter:hover, .form-select-gradient-filter:hover {
    background-color: #ffffff;
    border-color: #2563eb;
    box-shadow: 0 2px 10px rgba(37, 99, 235, 0.1);
}

.form-control-gradient-filter:focus, .form-select-gradient-filter:focus {
    background-color: #ffffff;
    border-color: #2563eb;
    color: #0f172a;
    box-shadow: 0 0 0 3px rgba(37, 99, 235, 0.15);
}

.search-input-group-gradient {
    position: relative;
}

.search-input-group-gradient i.search-icon {
    position: absolute;
    left: 0.9rem;
    top: 50%;
    transform: translateY(-50%);
    color: #2563eb;
    font-size: 1rem;
    z-index: 5;
    pointer-events: none;
}

.search-input-group-gradient input {
    padding-left: 2.5rem;
}

.btn-reset-gradient {
    height: 42px;
    border-radius: 0.6rem;
    border: none;
    background: linear-gradient(135deg, #2563eb 0%, #1d4ed8 100%);
    color: #ffffff !important;
    font-size: 0.85rem;
    font-weight: 700;
    display: inline-flex;
    align-items: center;
    justify-content: center;
    padding: 0 1.25rem;
    box-shadow: 0 4px 12px rgba(37, 99, 235, 0.3);
    transition: all 0.25s cubic-bezier(0.4, 0, 0.2, 1);
}

.btn-reset-gradient i {
    color: #ffffff !important;
    transition: transform 0.3s ease;
}

.btn-reset-gradient:hover {
    background: linear-gradient(135deg, #1d4ed8 0%, #1e40af 100%);
    color: #ffffff !important;
    transform: translateY(-2px);
    box-shadow: 0 6px 18px rgba(37, 99, 235, 0.42);
}

.btn-reset-gradient:hover i {
    transform: rotate(-180deg);
}

.btn-reset-gradient:active {
    transform: translateY(0);
}

/* Single-Line Filter Toolbar layout for Desktop & High-Res Screens */
.filter-row-single-line {
    display: flex;
    flex-wrap: wrap;
    align-items: flex-end;
    gap: 0.5rem;
    width: 100%;
}

@media (min-width: 992px) {
    .filter-row-single-line {
        flex-wrap: nowrap !important;
        gap: 0.6rem !important;
    }

    .filter-row-single-line .filter-col-search {
        flex: 1.8 1 180px;
        min-width: 160px;
    }

    .filter-row-single-line .filter-col {
        flex: 1 1 120px;
        min-width: 110px;
    }

    .filter-row-single-line .filter-col-date {
        flex: 1.1 1 130px;
        min-width: 125px;
    }

    .filter-row-single-line .filter-col-auto {
        flex: 0 0 auto;
        min-width: 85px;
    }

    .filter-row-single-line .form-control-gradient-filter,
    .filter-row-single-line .form-select-gradient-filter {
        padding-left: 0.6rem;
        padding-right: 0.6rem;
        font-size: 0.83rem;
    }

    .filter-row-single-line .search-input-group-gradient input {
        padding-left: 2.2rem;
    }

    .filter-row-single-line .search-input-group-gradient i.search-icon {
        left: 0.75rem;
    }
}

@media (max-width: 991.98px) {
    .filter-row-single-line .filter-col-search {
        flex: 1 1 100%;
    }
    .filter-row-single-line .filter-col,
    .filter-row-single-line .filter-col-date {
        flex: 1 1 calc(50% - 0.5rem);
    }
    .filter-row-single-line .filter-col-auto {
        flex: 1 1 100%;
    }
}





/* ==========================================================================
   PRODUCTION EXECUTIVE AUTH & LOGIN PAGE DESIGN
   ========================================================================== */

.auth-layout-bg {
    background: linear-gradient(135deg, #f8fafc 0%, #e2e8f0 50%, #eff6ff 100%);
    min-height: 100vh;
    display: flex;
    align-items: center;
    justify-content: center;
    padding: 1.5rem;
}

.auth-card-custom {
    background: #ffffff;
    border: 1px solid #e2e8f0;
    border-radius: 1.25rem;
    box-shadow: 0 20px 45px rgba(15, 23, 42, 0.12);
    width: 100%;
    max-width: 440px;
    position: relative;
    overflow: hidden;
}

.btn-primary-custom {
    background: linear-gradient(135deg, #1e40af 0%, #2563eb 50%, #1d4ed8 100%);
    color: #ffffff !important;
    font-weight: 700;
    font-size: 0.95rem;
    padding: 0.75rem 1.5rem;
    border-radius: 0.65rem;
    border: none;
    box-shadow: 0 6px 18px rgba(37, 99, 235, 0.35);
    transition: all 0.25s cubic-bezier(0.4, 0, 0.2, 1);
    display: inline-flex;
    align-items: center;
    justify-content: center;
}

.btn-primary-custom:hover {
    background: linear-gradient(135deg, #1d4ed8 0%, #1e40af 100%);
    color: #ffffff !important;
    transform: translateY(-2px);
    box-shadow: 0 8px 25px rgba(37, 99, 235, 0.45);
}

.btn-primary-custom:active {
    transform: translateY(0);
}

/* Executive Notification Filter Segmented Bar */

.notif-filter-segmented-bar {
    background: #ffffff;
    border: 1px solid #e2e8f0;
    border-radius: 0.85rem;
    padding: 0.6rem 1rem;
    display: flex;
    align-items: center;
    justify-content: space-between;
    flex-wrap: wrap;
    gap: 0.75rem;
    box-shadow: 0 4px 12px rgba(15, 23, 42, 0.03);
}

.notif-filter-pills-group {
    background: #f1f5f9;
    padding: 0.25rem;
    border-radius: 2rem;
    display: inline-flex;
    align-items: center;
    gap: 0.25rem;
    border: 1px solid #e2e8f0;
}

.notif-filter-tab {
    padding: 0.45rem 1.1rem;
    border-radius: 2rem;
    font-size: 0.84rem;
    font-weight: 700;
    color: #475569;
    background: transparent;
    border: none;
    cursor: pointer;
    transition: all 0.25s cubic-bezier(0.4, 0, 0.2, 1);
    display: inline-flex;
    align-items: center;
}

.notif-filter-tab:hover {
    color: #1e40af;
    background: rgba(255, 255, 255, 0.6);
}

.notif-filter-tab.active {
    background: linear-gradient(135deg, #2563eb 0%, #1d4ed8 100%);
    color: #ffffff !important;
    box-shadow: 0 4px 12px rgba(37, 99, 235, 0.35);
}

.notif-filter-tab.active i {
    color: #ffffff !important;
}

.notif-count-badge {
    background: rgba(0, 0, 0, 0.08);
    color: #475569;
    font-size: 0.72rem;
    font-weight: 700;
    padding: 0.2rem 0.55rem;
    border-radius: 1rem;
    transition: all 0.2s ease;
}

.notif-filter-tab.active .notif-count-badge {
    background: rgba(255, 255, 255, 0.25);
    color: #ffffff !important;
}

.notif-summary-counter {
    font-size: 0.84rem;
    color: #64748b;
    font-weight: 600;
    display: inline-flex;
    align-items: center;
}

.btn-reset-vibrant:active {
    transform: translateY(0);
}





/* ==========================================================================
   COMPREHENSIVE RESPONSIVE BREAKPOINTS (Mobile, Tablet, Desktop)
   ========================================================================== */

/* Tablets & Small Laptops (max-width: 991.98px) */
@media (max-width: 991.98px) {
    .app-sidebar {
        transform: translateX(-100%);
    }
    .app-sidebar.show {
        transform: translateX(0);
    }
    .app-main {
        margin-left: 0;
    }
    .app-header {
        padding: 0 1rem;
    }
    .content-body {
        padding: 1rem;
    }
    .header-search {
        max-width: 220px;
    }
    .hero-banner-card {
        padding: 1.5rem;
    }
    .hero-banner-card h2 {
        font-size: 1.35rem;
    }
    .hero-banner-card p {
        font-size: 0.85rem;
    }
}

/* Mobile Phones (max-width: 575.98px) */
@media (max-width: 575.98px) {
    .page-header-title {
        flex-direction: column;
        align-items: flex-start;
        gap: 0.75rem;
    }
    .page-header-title .btn {
        width: 100%;
    }
    .header-search {
        max-width: 160px;
    }
    .header-search input {
        font-size: 0.8rem;
        padding-left: 2rem;
    }
    .header-search i {
        left: 0.75rem;
    }
    .notification-dropdown-menu {
        width: 290px;
        right: -60px !important;
    }
    .stat-card {
        padding: 1rem;
    }
    .stat-val {
        font-size: 1.4rem;
    }
    .stat-label {
        font-size: 0.7rem;
    }
    .stat-icon {
        width: 38px;
        height: 38px;
        font-size: 1.1rem;
    }
    .crm-card-header {
        padding: 0.9rem 1rem;
    }
    .crm-card-body {
        padding: 1rem;
    }
    .hero-banner-card {
        padding: 1.25rem 1rem;
        border-radius: 0.85rem;
    }
    .hero-banner-card h2 {
        font-size: 1.2rem;
    }
    .hero-pill-tag {
        font-size: 0.72rem;
        padding: 0.25rem 0.6rem;
    }
    .crm-toast-container {
        top: 10px;
        right: 10px;
        left: 10px;
        max-width: none;
    }
}

/* Floating Toast Notification Container & Cards */
.crm-toast-container {
    position: fixed;
    top: 20px;
    right: 20px;
    z-index: 1090;
    max-width: 380px;
    width: calc(100% - 40px);
    pointer-events: none;
}

.toast-crm {
    pointer-events: auto;
    background: #ffffff;
    border-radius: 0.75rem;
    box-shadow: 0 10px 30px rgba(0, 0, 0, 0.15);
    border: 1px solid rgba(0, 0, 0, 0.08);
    overflow: hidden;
    transition: all 0.3s cubic-bezier(0.4, 0, 0.2, 1);
    cursor: pointer;
}

.toast-crm:hover {
    box-shadow: 0 14px 35px rgba(0, 0, 0, 0.22);
    transform: translateY(-2px);
}

.toast-crm.toast-success {
    border-left: 4px solid #10b981;
}

.toast-crm.toast-danger {
    border-left: 4px solid #ef4444;
}

.toast-crm.toast-warning {
    border-left: 4px solid #f59e0b;
}

.toast-crm.toast-info {
    border-left: 4px solid #3b82f6;
}